Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, Tidal River Clothing Co. ships merchandise to locations within the United States including Alaska and Hawaii. Expedited shipping is available with additional charges.  Please call us for information. 860 536-6371.  We typically ship within 24 hours of order placement.

  • Return Policy
  • All Clearance and Sale purchases are final sales.  No returns are accepted on Clearance or Sale purchases.  Returns for Non-Sale items must be made within 7 days of receipt of goods.  Returns require a return authorization.  Customer is responsible for shipping and insurance for the return.  Merchadise must be unused, unwashed, undamaged and complete with the original tags still affixed to the articles.  Used or damaged items will not be eligible for return.  Merchandise returned without a return authorization may be refused or subject to a 25% restocking fee.  Merchandise returned after 14 days will be subject to a 25% restocking fee.  Merchadise returned after 30 days will not be accepted.  Product  warranties are to be serviced through the manufacturer, not Tidal River Clothing.  Please contact the manufacturer for details.